Instagram messages,
team answers
Handle messages from a connected professional account next to the customer’s other conversations.
01 · The connection
In the CRM
- 01
A shared inbox
New messages arrive in the company workspace for an agent to review.
- 02
Contact context
The conversation stays linked to its contact and status.
- 03
Human attention
Assign or reply from the CRM when a customer needs a person.
Optional integration support
Connect channels yourself or request setup assistance per channel by email. It is contracted separately, is not added to your subscription automatically, and does not include provider usage.
Optional integration support: €25 per channel · one-time payment · Request help
Prices in euros. Taxes excluded.
02 · Step by step
What you need
- Step 1 of 3
A professional account
An Instagram professional account linked to a Facebook Page, with message access enabled. RouterClip provides the Meta app.
- Step 2 of 3
An authorized connection
An administrator authorizes the account in Meta and links its messages to RouterClip.
- Step 3 of 3
A real test
Send a message from another account and check reception and reply.
Keep exploring
Create your company workspace
Create your account, choose a plan, and connect your channels. RouterClip hosts the platform for your team.