Omnichannel CRM for customer conversations
Create your company workspace; RouterClip hosts and manages the platform. Connect WhatsApp, email, Instagram, Messenger, calls, and web chat, handle messages in one shared inbox, and track opportunities with your team.
Each channel is activated when you connect and authorize your provider account.
Pricing
Choose based on your team, contact database, and calls. Every plan includes communication channels, hosting, maintenance, and updates.
Prices in euros. Taxes excluded.
No installation with any plan
| SoloFor one person managing their business and customer conversations. | EssentialFor a small team bringing customer conversations together. | Recommended for teamsTeamFor coordinating customer service and sales across your team. | BusinessFor larger teams with more people and customer activity. |
|---|---|---|---|---|
€29per month Billed monthly | €59per month Billed monthly | €149per month Billed monthly | €299per month Billed monthly | |
| Choose Solo · MonthlyChoose yearly · Equivalent to €24.17/month | Choose Essential · MonthlyChoose yearly · Equivalent to €49.17/month | Choose Team · MonthlyChoose yearly · Equivalent to €124.17/month | Choose Business · MonthlyChoose yearly · Equivalent to €249.17/month | |
| Included users | 1 | 3 | 10 | 25 |
| Stored contacts per company | 1,500 | 3,000 | 10,000 | 25,000 |
| Voice minutes included each month | 100 | 250 | 750 | 2,000 |
| Simultaneous calls, shared across numbers | 1 | 2 | 5 | 10 |
| Additional user | €10/month | €10/month | €10/month | €10/month |
No installation with any plan
For one person managing their business and customer conversations.
€29per month
per company
Billed monthly
or €290 per year
For a small team bringing customer conversations together.
€59per month
per company
Billed monthly
or €590 per year
For coordinating customer service and sales across your team.
€149per month
per company
Billed monthly
or €1,490 per year
For larger teams with more people and customer activity.
€299per month
per company
Billed monthly
or €2,990 per year
Each additional user: €10/monthExtra minute: €0.15, recorded and billed separately1 company · hosting included · Excluding taxesView pricing and terms
Your voice allowance is shared across company numbers and renews each month, including on annual plans, without rollover. RouterClip measures call minutes each month and notifies your company at 80% and 100% of the allowance. Calls continue beyond it: each extra minute costs €0.15, is recorded in your usage and billed separately by RouterClip; it is not charged automatically with your subscription. Phone numbers and carrier connection charges are separate.
Contacts are stored records shared across your company, with no monthly reset. Each plan has a cap on stored contacts and RouterClip notifies your company at 80% and when the cap is reached; messages arriving through your channels are never lost. Once the cap is reached, new contacts cannot be added manually, by import or through the API until you free up space or upgrade the plan. Anonymous chat sessions do not count towards the cap.
Each channel needs provider accounts and permissions. To receive or hand off calls, set up a compatible number and phone provider. The voice assistant and summary need AI enabled and use the same monthly AI limits as chat. Recording is optional; you can read the assistant conversation transcript and email the summary from a connected mailbox.
Launch prices in EUR, excluding taxes. Annual plans and users cost 10 monthly payments; history add-ons are calculated over 12 months. Creating an account does not charge you. Payment activates your plan features. Subscribe in Plan and billing through secure Stripe Checkout: the subscription activates after payment, renews automatically, and can be cancelled from your account at the end of the paid period. Online subscriptions require the payment service to be activated.
CRM features
Respond across connected channels, review each contact’s history, and track sales opportunities.
Receive messages from connected channels, assign owners, and reply from one view.
Keep customer history alongside a sales pipeline with stages, amounts, and owners.
Add company documents so the assistant can find useful information before preparing a reply.
Configure replies based on documents and alerts for questions that need a person.
Manage company users with administrator, agent, or read-only roles.
Review conversation counts, pending requests, and channel activity.
Available channels
Activate each integration with the relevant provider accounts and permissions.
Connect channels yourself or request setup assistance per channel by email. It is contracted separately, is not added to your subscription automatically, and does not include provider usage.
Optional integration support: €25 per channel · one-time payment · Request help
Optional integration support: €25 per channel · one-time payment · Request help
Optional integration support: €25 per channel · one-time payment · Request help
Optional integration support: €25 per channel · one-time payment · Request help
Optional integration support: €25 per channel · one-time payment · Request help
Optional integration support: €25 per channel · one-time payment · Request help
Getting started
Your business, your channels, and your team. Everything in one place to help your customers.
Register your business, choose a plan, and add your team with the right permissions.
Add your email, WhatsApp, social accounts, phone, and web chat to RouterClip.
Reply from one inbox, assign conversations, and activate your assistants.
No installation
Register your company and use a separate workspace for your team. RouterClip hosts and manages the platform and document search; you manage users, documents, and channel connections.
Authorize your provider accounts to activate channels. RouterClip hosts and maintains the connections.
Help before you start
No. RouterClip hosts and manages the platform and its knowledge base. Your company uses a separate workspace and manages its users, documents, and channels.
Yes. Authorize multiple Google or Microsoft 365/Outlook accounts, or connect compatible mailboxes from other providers. Each mailbox keeps its own connection.
First authorize your Meta account, then choose a WhatsApp Business number, professional Instagram account, or Facebook Page. RouterClip guides you through the connection. New messages appear in your inbox. If you connect the WhatsApp Business phone app (coexistence, where available) and allow it in Meta, recent history shared by Meta is also added, up to 6 months and without downloading attachments; API-only numbers do not import earlier history.
That depends on your carrier. The number must be ported or forwarded to a compatible provider. Then your team can take calls, or the voice assistant can answer once AI is enabled.
You can enable recording with a caller notice, read the assistant conversation transcript and summary, and email them from a connected mailbox. Calls need a compatible number and provider; the assistant and summary need AI enabled.
Company registration
Create your account without a charge, choose your plan, and connect your channels. RouterClip hosts the service so your team can focus on customers.
Explore the product: Product, WhatsApp, Knowledge base.